Tmall Global crack down on counterfeits and strictly control the delivery specifications of merchants
Agency operation of Tmall Global
It is learned from some insiders in the logistics industry that on December 7, Tmall Global released a code of conduct for merchants to deliver goods, saying that from now on, it will strictly review the merchants' delivery information, and severely crack down on the use of loopholes in the system's logistics functions to violate the rules and forge.
Import e-commerce is in full swing, followed by the proliferation of various fake goods, which has seriously hit consumers' enthusiasm for consumption.In order to ensure the healthy operation of the market, the General Administration of Customs has already issued a number of announcements to crack down on counterfeit goods.This time, Tmall Global started from the shipping information and intended to control the authenticity of goods from the overseas source end, which is regarded as controlling the inflow of fake goods from the source, and is expected to have a significant effect. However, platforms that are not purely self operated cannot completely avoid the phenomenon of fakes after all. As the general agent of an overseas health care product in China said, it is hoped that consumers can give more trust and support to high-quality platforms, and timely communicate and solve problems, so as to ensure the healthy and stable development of the import e-commerce market. Appendix: Tmall Global Merchant Delivery Code of Conduct Dear Tmall Global Recently, through spot checks and consumer reports, we have found a number of cases of domestic delivery and falsification of data by merchants. In order to protect the interests of consumers and the market environment for fair competition among platform merchants, Tmall Global plans to strengthen the regulation of merchants' use of logistics, focusing on rectifying merchants' use of system devices to circumvent Tmall Global's regulations on overseas direct supply. We hereby inform you that: When you choose the logistics method,Remember Tmall Global's definition of overseas direct supply rules: "It means that the overseas goods sold by Tmall Global merchants are high-quality overseas purchased goods. After consumers place an order, the goods are sent from countries or regions outside the mainland through international no way or from China's bonded areas, and there is complete logistics status information provided by the logistics company from the merchant's delivery place to the consumer's destination."To avoid violation due to misoperation; 1. If you deliver goods from the bonded area, but cannot choose a logistics provider because the system connection problem has not been solved, we will spot check the buyer's package order information or compare the information with the bonded area to prevent fraud. 2. If there is no optional logistics provider in the region where you ship goods, such as Thailand, you must first report to the corresponding category of merchants for operation.
To sum up, we will strictly implement the relevant provisions of "violating the overseas direct supply" for merchants who maliciously use the system settings, including but not limited to those who deliberately choose the "other" - "other" option to avoid overseas direct mail. You are requested to conduct self inspection and self inspection from now on. If the logistics provider you use still needs to select the "Other" - "Other" option in the system logistics function, please report to Tmall Global before December 12 and obtain the approval of Tmall Global, and provide corresponding materials according to the requirements of Tmall Global.If it is still found that the logistics tracking information cannot be queried due to the use of "other" - "other" within the time limit, it must not belong to the above two special circumstances, and will be punished as violating the overseas direct supply, we hereby inform you!
