Tmall Global released support rules for overseas merchants: free service fee, reduced warehouse rent, low interest loans
Agency operation of Tmall Global
Following Alibaba's launch of 20 merchant support measures on February 10, on February 13, Tmall Global released the supporting rules for overseas merchants: reducing platform merchants' operating expenses, reducing logistics costs, lowering the threshold for automatic settlement, reducing agency operating service fees, providing low interest loans, and optimizing trading rules. After the onset of the epidemic, Alibaba has set up two special teams to fight against the epidemic and help businesses, which are currently operating at a high speed and effectively.Tmall Global, together with many overseas businesses, helps overseas anti epidemic materials enter China more quickly. On February 10, Alibaba Group released the "Notice to Merchants", introducing 20 special measures in six aspects to help the development of small and medium-sized enterprises.Recently, with the resumption of a large number of enterprises, it has become crucial to support overseas businesses to win the economic battle in the epidemic. "Affected by the epidemic, overseas businesses of cross-border e-commerce have more complex difficulties in international logistics, bonded warehousing, cross-border supply chain and other aspects." Tmall Global said that how to do a good job of business support in a special period is the most important issue at present. In order to reduce the operating costs of enterprises, Tmall Global will exempt all Tmall Global businesses that settle before July 1, 2020 from the annual service fee in the first half of 2020;At the same time, all Tmall Global businesses use the necessary online shop decoration tool "Wangpu Smart Edition" for free. To reduce logistics costs, Tmall Global will exempt merchants from all storage fees in Cainiao Bonded Warehouse and GFC Warehouse in February;And give subsidies to merchants for detention in Hong Kong and freight subsidies for overseas warehouse orders;Open emergency replenishment service. In order to alleviate the pressure of enterprise capital flow, Tmall Global lowered the threshold of automatic settlement for merchants. From now on to February 21, merchants can apply for lowering the threshold of automatic settlement through the window opened by Alipay. Tmall Global has also cooperated with Ant Financial to provide low interest loans to merchants. From now on to March 31, 2020, the loan interest rate of merchants has decreased by 1% from the original level. In order to help overseas merchants to land in the Chinese market more quickly, 21 service providers of Tmall Global are those newly contacted and cooperated from February 12 to March 31, free of three-month agency operation service fees. In addition, for orders generated in special periods, Tmall Global will optimize the rules of transaction links such as merchant delivery and consumer refund, so as to reduce the service pressure of merchants and ensure a good business environment. Tmall Global expressed its hope that these support measures for businesses in special periods can effectively help overseas businesses overcome difficulties and provide Chinese consumers with high-quality imported goods and services.
